Volunteer & Training Manager

User Voice was created for and is run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.

We exist to reduce offending and improve rehabilitation by working with the most marginalised people in and around the criminal justice system. We ensure that practitioners and policymakers hear their voices.

Since being founded in 2009, we have given a voice to over 150,000 people, including nearly 20,000 in over 80 peer research projects, influencing significant change to the system around drugs in prison, the response to the Covid pandemic, neurodiversity and the experience of young black and mixed heritage boys.

DUTIES AND RESPONSIBILITIES

This is a fantastic opportunity to work in an innovative and growing charity. We are looking for a dynamic, authentic, and inspiring individual to join our team.

The successful candidate will work collaboratively as part of User Voices Development Team to design and implement a volunteer and staff training strategy which ensures both staff and volunteers have a positive experience, and that our volunteering offer provides a sustainable pool of people with lived experience to recruit from.

The role requires an individual with experience of design, implementation, monitoring and evaluation of volunteer and staff training programmes.

The successful candidate will be self-driven, energetic, proactive, committed to delivery, and enjoy working in a team whilst also taking ownership. As User Voice is a relatively small team, you must be comfortable being hands-on

The role requires an individual with experience of design, implementation, monitoring and evaluation of volunteer and staff training programmes.