Concerns about Clinks
Clinks aims to provide an open, accountable and efficient service to all our members and contacts. Whilst every effort is taken to do this, sometimes mistakes are made.
A complaint process has been set up for people who feel dissatisfied about the service or treatment they receive.
You have a right to complain and to have it investigated. We aim to learn from any mistakes and the complaints procedure is seen as very important in this programme of continuous improvement.
Download our complaints policy and procedure
Should you have a complaint or other concerns about Clinks please contact Clinks in the first instance at firstname.lastname@example.org, or 020 4502 6774.
You can also find information about complaining about a charity on the Charity Commission website https://forms.charitycommission.gov.uk/raising-concerns/
Concerns about Clinks' information rights practices
Should you have a complaint or other concerns about Clinks’ information rights practices please contact Clinks in the first instance at email@example.com, or at our head office on 020 4502 6774.
If our response proves unsatisfactory, you have the option of contacting the Information Commissioner’s Office. Please see https://ico.org.uk/concerns for more information.
Concerns about our website terms and conditions
For our full terms and conditions please see https://www.clinks.org/terms
Please let us know immediately if you believe any provision of these terms and conditions has been broken or if you have any other concerns about material posted to the site. Contact us at firstname.lastname@example.org or 020 4502 6774.