Changed
We bring together people impacted by the system with those who deliver its services to create much needed transformative change.
We do this at every stage- from Diversion, Police Custody, Courts, and Sentencing, to Prison, Probation, and Post Release.
Our work also creates a range of development opportunities for people with lived experience. This both supports their journey out of the justice system and gives them the skills they need to influence change.
75% of our staff, and all our volunteers, have convictions, meaning we’ve been there – in court/ prison/ on probation – we own our own pasts, so we understand the challenges first hand, and we are credible role models.
Our work includes:
-Advocacy through peer research to spotlight lived experience insights.
-Skilling up lived experience role models and leaders
-Influencing policy and improving service delivery
We do this at every stage- from Diversion, Police Custody, Courts, and Sentencing, to Prison, Probation, and Post Release.
Our work also creates a range of development opportunities for people with lived experience. This both supports their journey out of the justice system and gives them the skills they need to influence change.
75% of our staff, and all our volunteers, have convictions, meaning we’ve been there – in court/ prison/ on probation – we own our own pasts, so we understand the challenges first hand, and we are credible role models.
Our work includes:
-Advocacy through peer research to spotlight lived experience insights.
-Skilling up lived experience role models and leaders
-Influencing policy and improving service delivery
Contact
Work Tel. No.
020 3137 7471
info@uservoice.org
In Brief
Charity Number
1136047
No. of Paid Staff
30
No. of Volunteers
250
Does the organisation involve volunteers with experience of the criminal justice system?
Yes
Primary Field of Work
Lived experience involvement
Custody or Community
Custody
Community
Organisation type
Voluntary and Community Sector
Regions
East | East Midlands | London | South East | North East | North West | South West | Wales | West Midlands | Yorkshire and the Humber | Remote
Fields of Work
Advice & advocacy | Collaboration and partnership working | Commissioning | Liaison and diversion | Lived experience involvement | Lobbying & campaigning | Neurodiversity | Peer support | Prison reform | Prisons | Probation reform | Research & academia | Training | Volunteering
Prisons
All prisons
Probation Areas
Cumbria | Essex | Gloucestershire | Greater London | Kent | Northumbria | Wiltshire