Lived Experience Consultant

This is a fantastic opportunity to work in an innovative and growing charity that has a real impact on people’s lives. We are looking for a dynamic, authentic, and inspiring individuals to join our team. 

User Voice was created for and is run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.

We exist to reduce offending and improve rehabilitation by working with the most marginalised people in and around the criminal justice system. We ensure that practitioners and policymakers hear their voices.

Job Description

User Voice’s Lived Experience Consultants are responsible for engaging with a diverse range of service users on numerous consultations in prison and the wider community. 

Key responsibilities: 

The Lived Experience Consultant will be responsible for:

• Engaging with people in prison and on probation
• Liaising with research partners, prisons, probation, and other stakeholders to access service users
• Contributing to project planning and project managing service user engagement activities
• Conducting interviews, surveys, and focus groups
• Collecting and entering service user insight
• Supporting the analysis, reporting and dissemination of service user insights 
• Recruiting, training, and supporting service users to be involved throughout research, consultation, and other engagement projects 
• Supporting the delivery of other User Voice councils and projects as needed 

* All posts are subject to a 6-month probationary period and an Enhanced DBS check. We are looking for people with lived experience, so please be prepared to give a full and honest disclosure, we won’t hold it against you. In fact, the bigger your journey, the more employable you are!