Volunteer and Mentor Coordinator 

At The Nelson Trust, we support people facing multiple disadvantages to make positive changes in their lives through recovery, rehabilitation and wellbeing services. 

We are now looking for a Volunteer and Mentor Coordinator to join our Gloucester Drug & Alcohol Community Services team and play a key role in developing meaningful volunteering and mentoring opportunities that support recovery journeys. 

This is an exciting opportunity to recruit, train and support volunteers, recovery coaches and peer mentors, helping people build confidence, skills and pathways into education, training and employment. 

You'll work closely with service users, colleagues and partner organisations to create rewarding volunteering experiences that strengthen recovery capital and improve outcomes across Gloucestershire. 

Hours: 35 hours per week (Mon–Fri 09:00–17:00), with flexibility to work outside normal hours when required   
Location: Gloucester 

What will you do 

• Recruit, coordinate, train and support volunteers, recovery coaches and peer mentors across the service. 
• Assess individual needs and match volunteers to appropriate internal and external placements. 
• Develop volunteering pathways that help individuals gain skills, experience and progression opportunities. 
• Deliver inductions, arrange training, provide supervision and maintain volunteer development records. 
• Build and maintain strong partnerships with local organisations to increase volunteering opportunities. 
• Monitor volunteer engagement, manage budgets and expenses and produce reports to support service development. 

What we are looking for 

• A full driving licence, access to a roadworthy vehicle and willingness to travel across multiple Nelson Trust sites. 
• Experience recruiting, coordinating and supervising volunteers or volunteer programmes. 
• Ability to motivate, engage and support individuals from a wide range of backgrounds. 
• Excellent communication, relationship-building and organisational skills. 
• Experience developing partnerships and working collaboratively with external organisations. 
• Strong IT skills, including Microsoft Word and Excel. 

What we offer 

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days 
• Pension: 6% employer contribution 
• Investment in your development through training, supervision and career pathways 
• Access to wellbeing and employee assistance support 
• Death in service benefit (2x salary) 
• Refer a Friend scheme 
• Blue Light Card discounts 
• Eye care scheme 
• Cycle to Work scheme 

If you are committed to promoting and safeguarding the welfare of our clients and have a flexible approach to work, we would love to hear from you. Join us in making a difference in the lives of those seeking recovery. 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. 

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society. 

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.