Peer Mentor Coordinator (Female) 

The Nelson Trust is a leading charity providing treatment, care and support for people who experience multiple and complex needs. Through our Women’s Centres, we support women to make positive changes, overcome barriers and build brighter futures. 

We are looking for a passionate and motivated Peer Mentor Coordinator to further develop our peer support and mentoring service within our Gloucester Women's Community Services team. This rewarding role will work closely with women who are involved in, or at risk of becoming involved in, the criminal justice system, empowering them to use their lived experience to support others through structured peer mentoring and person-centred support. 

What will you do? 

• Coordinate and develop the peer mentoring service, including recruitment, induction, training and supervision of Peer Mentor Volunteers. 
• Deliver Peer Mentoring and Peer Support training programmes and support volunteers towards qualifications and personal development goals. 
• Facilitate mentor and mentee matches, complete risk assessments and monitor progress to ensure safe and effective support. 
• Build strong relationships with internal teams and external partners to promote the service and strengthen referral pathways. 
• Maintain accurate records, monitor outcomes and contribute to reports for operational and funding purposes. 
• Respond appropriately to safeguarding concerns and support women to access relevant community services and opportunities. 

What we are looking for 

• A full driving licence, access to a vehicle and willingness to travel between locations. 
• Experience working with women with complex needs and an understanding of trauma-informed and gender-specific approaches. 
• Experience delivering group programmes focused on wellbeing, relationships, emotional health, or personal development. 
• Strong communication, relationship-building and supervisory skills. 
• Excellent organisational, administrative and IT skills, with experience maintaining records and producing reports. 
• Knowledge of safeguarding, domestic abuse and working with women, mothers and families facing multiple disadvantage. 

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days 
• Pension: 6% employer contribution 
• Investment in your development through training, supervision and career pathways 
• Access to wellbeing and employee assistance support 
• Death in service benefit (2x salary) 
• Refer a Friend scheme 
• Blue Light Card discounts 
• Eye care scheme 
• Cycle to Work scheme 

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check 

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.  

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.  

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.