Data Administration Assistant (Female Only) 

The Nelson Trust is a charity that provides specialist services for people affected by substance use, multiple disadvantage and complex needs. We believe in positive change, recovery and empowering individuals to build brighter futures. 

We are looking for a highly organised and detail-focused Data Administration Assistant to join our Women's Community Services team in Gloucester. This is an excellent opportunity for someone who enjoys working with data, improving systems and processes and using information to help shape and improve services that support women with complex and unmet needs. 

Salary: £24,500 pro rata 
Hours: Part-time, 24 hours per week (flexible) 
Location: Gloucester Women's Centre 

What will you do?

• Accurately input and maintain service data, including referrals, client records, attendance and outcomes 
• Support referral processes by logging, tracking and updating information across systems. 
• Quality assure, clean and validate datasets to ensure accurate reporting 
• Produce data summaries, charts, dashboards and reports for internal teams, funders and stakeholders 
• Analyse service and performance data to identify trends and support service improvement 
• Support colleagues with data-related queries and contribute to improving data processes and systems 

What we are looking for 

• A full UK driving licence is desirable, as the role may involve travel to other Nelson Trust locations 
• Experience of data administration, data input and reporting 
• Strong Microsoft Office skills, particularly Excel, Word and Outlook, with confidence using Power BI or similar data visualisation tools 
• Experience analysing numerical and performance data and presenting findings clearly 
• Excellent attention to detail, organisational skills and the ability to manage a varied workload independently 
• Strong written and verbal communication skills 
• Ability to work sensitively within a trauma-informed, women-centred environment 

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days 
• Pension: 6% employer contribution 
• Investment in your development through training, supervision and career pathways 
• Access to wellbeing and employee assistance support 
• Death in service benefit (2x salary) 
• Refer a Friend scheme 
• Blue Light Card discounts 
• Eye care scheme 
• Cycle to Work scheme    

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).     

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check.    

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.     

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.     

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.