Support Worker / Group Facilitator (Men’s Service) 

The Nelson Trust is a leading charity providing recovery-focused support for people affected by addiction, trauma and multiple disadvantage. 

Through kindness, belief and determination, we create safe, therapeutic environments where individuals can rebuild their lives. 

We are looking for a passionate and motivated Support Worker / Group Facilitator to join our Men’s Residential Service. 

This is a varied and rewarding role supporting clients through trauma-informed addiction treatment, delivering impactful group interventions and providing practical, person-centred support to help individuals build sustainable recovery. 

Salary: £27,000 - £28,500 per annum pro rata (depending on experience)
Hours: 37.5 hours per week (including some weekends and bank holidays) 
 

What will you do

Provide consistent support across a range of practical, therapeutic and administrative responsibilities within the service, including the following: 

• Deliver engaging, high-quality group interventions that support recovery journeys 
• Provide compassionate, practical support with housing, benefits, health and wellbeing 
• Encourage and motivate clients to fully engage in their treatment programme 
• Contribute to care planning and regularly review client progress and needs 
• Safely administer and support with prescription medication 
• Create a welcoming environment by preparing for and supporting new admissions 
• Work collaboratively with external agencies to ensure joined-up care 
• Keep clear and accurate records to support high-quality service delivery 

What we are looking for

Skills and experience that support effective client engagement and safe, high-quality service delivery, including the following: 

• Experience or knowledge of working in addiction, residential or support settings 
• A full UK driving license and willingness to transport clients 
• Understanding of safeguarding and working within CQC regulated environments 
• Administration of prescription medication and stock taking (training can be provided) 
• Strong communication and organisational skills 
• A calm, resilient approach with the ability to prioritise effectively 
• A genuine passion for recovery-focused, person-centred support and ability to build trusting, therapeutic relationships 

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Bike to Work scheme

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. 

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society. 

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.