Mentor Advocacy (Finance, Benefit & Debt)

The Wise Group, in partnership with the Ministry of Justice and third-sector organisations, delivers the Money Mindset service for people leaving prison across the North West of England.

This is about more than financial advice. It’s about helping people preparing to leave prison stabilise their lives, reduce crisis and build stronger foundations for the future.

Working across prison and community settings, you’ll support men facing financial hardship, debt and benefit-related challenges that can impact stability, wellbeing and long-term progress. 

You’ll work closely with probation services, prison teams and local partners to ensure people can access the right support at the right time.

Using our Relational Mentoring approach, you’ll build trusted relationships that go beyond transactional support - helping individuals make meaningful and sustained progress.

We’re looking for people who are confident working with complexity, can build trust quickly, and are motivated by helping people move from crisis towards stability and independence.

Location: Flexible working – principally home based, with travel across the North West in community and custodial settings
Salary: £25,664 + excellent benefits
Hours: 35 hours per week (flexible working)
Status: Fixed term until 28th February 2027


What you’ll do

Deliver one-to-one mentoring and advocacy support across custody and community settings

Support individuals to address financial, benefits and debt-related challenges

Build trusted relationships that encourage engagement, confidence and long-term progress

Work closely with prison, probation and third-sector partners to coordinate effective support

Maintain accurate records and contribute to service outcomes and performance reporting

Support individuals during key transition points, including release from custody and community reintegration

 

What you’ll bring

Experience working in a mentoring, advocacy, support or customer-focused role

Confidence supporting people facing complex or challenging circumstances

Strong communication, organisational and relationship-building skills

A practical, solutions-focused approach and the ability to work independently

Understanding of the barriers experienced by people involved in the criminal justice system is advantageous

Experience within custodial or community justice settings is beneficial, but not essential

 

Essential requirements

Full driving licence and access to a car for daily use

Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria

Successful completion of enhanced Level 1 prison vetting

Home broadband to support flexible working

Please note that, due to security clearance processes, there may be a short waiting period at the beginning of employment before full duties can commence.

Travel expenses will be covered by The Wise Group.

View the Role Profile for full details about this opportunity.