Team Leader

As Team Leader, you will work closely with the Regional Service Manager to contribute to the successful delivery of service operations for the Greater Manchester WSA2D (Whole Systems Approach To Diversion) contract. 

You will manage and motivate staff to deliver a high quality, effective service centred around the needs of the people we support. 

You will act as an ambassador for CLI locally and will work closely with the Service Manager to develop your relationships with external stakeholders such as partner agencies.

The role will involve the line management of employees working on service operations for the Greater Manchester WSA2D (Whole Systems Approach To Diversion)  contract. 

You will be required to ensure the performance of employees is in line with KPI’s and contract requirements whilst ensuring employees operate in line with CLI’s strategic plan, mission and values. 

It is essential that you have management skills with an ability to problem solve and communicate effectively to your team to ensure the team understand their responsibilities and CLI’s mission.

Salary: £27,000 to £30,000 per annum (dependent on experience)
Contract Type: Fixed Term until September 2027
Working Hours: 37.5 hrs per week
Location: Greater Manchester
Reporting to: Regional Service Manager
Number of Positions: 1

What we are looking for

• Experience of managing a team of employees and/or volunteers.
• Experience of managing, supervising and coaching employees and/or volunteers, motivating them to drive success and positive outcomes.
• Experience in inter-agency working and/or building positive relationships with partners and/or stakeholders.
• Experience in producing and/or contributing to reports is desirable.
• Knowledge and understanding of at least one of the following areas; the criminal justice system, homelessness, mental health, substance misuse and the work of the Probation services.
• An understanding of best practice when working with individuals across different areas of challenge.
• Knowledge of how to assertively motivate, empower, challenge and develop people.
• Excellent interpersonal, communication and presentation skills with good attention to detail.
• Effective time management skills with the ability to prioritise work, delegate, handle conflicting demands and meet tight deadlines.
• Ability to work across Greater Manchester to meet service delivery demands when required.
• Current driving license, use of car and appropriate business use insurance is essential.

About us

Community Led initiatives are a lived experience organisation that believes in the capacity for human change. 

We support those who have been through the criminal justice system, have been affected by drug and alcohol addiction, homelessness or mental health issues. 

We help them to overcome the barriers preventing them from achieving their goals.

We inspire people to believe that change is possible. We seek, recruit and develop employees who personify change as they will have encountered and overcome many of the barriers which the people we support will face.

We provide one-to-one peer support and group work activities to help the people we work with to achieve their personal goals. 

In addition to addressing their practical and emotional needs we help them to develop a new positive sense of self. By the end of our mentoring relationship, the people we work with feel empowered to move their lives forward independently and build upon the successes achieved with us.

Many of the people we work with go on to volunteer here at CLI to help build their CV, develop skills, gain meaningful work and bring utility to their past. And we are proud to say that a significant number of CLI mentoring programme graduates go on to become long term ambassadors for change.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.