Domestic Abuse Night Support Worker (Female)

The Nelson Trust is a charity dedicated to empowering people affected by trauma and multiple disadvantage. 

Through safe accommodation and specialist support, we help women build stability, confidence and a positive future. 

We are seeking a compassionate and resilient Night Support Worker to join our women only domestic abuse safe accommodation service in Swindon. 

Many of the women we support have experienced domestic abuse alongside complex needs such as trauma, mental health challenges, substance misuse and involvement with the criminal justice system. 

Overnight can be one of the most vulnerable times and this role is crucial in ensuring our residents feel safe, supported and respected. 

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1). 

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check.

Salary: £25,00 per annum pro rata  

Hours: Full-time or part-time position available (24 hour minimum and will include 8pm-8am sleep ins up to 3 times per week) 

Holidays: 25 days pa plus statutory pro rata 

Pension: Auto enrolment pension (6% employer contribution) 

What you will do 

• Ensure the safety and security of the building through regular checks 

• Provide emotional reassurance, active listening and practical support to residents 

• Respond calmly and professionally to incidents, conflict, or emergencies 

• Work in line with individual support, safety and risk plans 

• Complete accurate records, incident reports and handovers for day staff 

• Follow safeguarding, health and safety and organisational policies at all times 

• Work confidently alone while remaining connected to the wider team 

What we offer

• A supportive and dynamic work environment. 
• Opportunities for professional development and training. 
• The chance to make a real impact in the lives of vulnerable women. 

What we are looking for

• Experience supporting people with complex needs, including domestic abuse, mental health, substance misuse, homelessness, or criminal justice involvement 

• A good understanding of safeguarding and risk management 

• Ability to build professional, supportive relationships and communicate clearly 

• Confidence working independently as a lone worker and as part of a team 

• Desirable: experience in supported housing, the voluntary or social care sector and/or a relevant qualification or First Aid (training provided) 

If you are committed to making a positive change and have the skills and experience, we are looking for, we would love to hear from you! 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. 

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society. 

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.