Data Administration Assistant (Female)

The Nelson Trust is a charity working across the Southwest to support people with multiple and complex needs. 

Our Women’s Centres provide safe, supportive spaces where women can access tailored support to make positive, lasting change. 

The Data Administration Assistant plays a key role in supporting our Women’s Community Services at Swindon Women’s Centre, ensuring the accurate collection, management and reporting of service data within a trauma-informed, women-centred environment. 

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1). 

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check 

Salary: £24,500 per annum pro rata   

Hours: 17.5 hours per week 

Holidays: 25 days pa plus statutory pro rata 

Pension: Auto enrolment pension (6% employer contribution) 

What you will do

• Input and maintain service data including referrals, client records, attendance, outcomes, and activity data 

• Monitor shared mailboxes and support referral tracking and administration 

• Maintain secure, confidential, and well organised electronic records in line with data protection requirements 

• Quality check, clean, and manage datasets to ensure accurate reporting 

• Produce routine and ad hoc reports, including basic tables, charts, and dashboards 

• Analyse numerical and performance data to identify trends and outcomes 

• Respond to data related queries and promote good data recording practices 

• Contribute to the development and improvement of data systems and processes 

What we offer

• A supportive and dynamic work environment. 
• Opportunities for professional development and training. 
• The chance to make a real impact in the lives of vulnerable women. 

What we are looking for 

• Experience in data administration, data input, reporting, and basic data analysis 

• Strong IT skills, particularly Microsoft Excel, Word, Outlook, and confidence using reporting or visualisation tools (e.g. Power BI) 

• High attention to detail, with the ability to manage accurate records and datasets 

• Strong organisational, time management, and communication skills 

• Ability to manage a varied workload with minimal supervision 

• Good literacy and numeracy skills 

• Ability to work sensitively within a trauma‑informed, women centred environment 

If you are committed to making a positive change and have the skills and experience we are looking for, we would love to hear from you! 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. 

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society. 

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.