Service Delivery Manager - East Midlands & South Yorkshire

This is an exciting on-the-ground position, where you will be responsible for engaging young people in prison and in the community to participate in Spark Inside’s life coaching workshops and one-to-one coaching. 

You will work mainly within prisons in East Midlands & South Yorkshire, but as part of a team working in prisons nationally, as well as in the community in partnership with other organisations. 

You will also manage our team of freelance coaches and play a key role in project management and smooth running of our coaching programmes. 

To succeed in the role, you will need to build and maintain relationships with people at all levels in the criminal justice system including prisoners, prison staff of various levels and commissioners. 

You will also work in partnership with Youth Offending Services, the National Probation Service in the community, and other organisations as Spark Inside’s partnership work evolves.

The Service Delivery Manager role is ideal for someone who thrives when building relationships with young people, is highly organised, and has the passion and drive to achieve outcomes in challenging environments. 

You will enjoy working in challenging and changeable environments.

Responsible to: Head of Service Delivery 

Contract: Permanent 

Hours: Full time - 35 hours per week (part time hours considered) 

Annual leave: 28 days per year (plus Bank Holidays and three days at Christmas)