Volunteer and Peer Mentor Coordinator

Are you passionate about empowering people and building strong, supportive communities?

We are seeking a dedicated Volunteer and Peer Mentor Coordinator to join our team.

In this rewarding role, you will recruit, train, and support a diverse team of volunteers and peer mentors, ensuring they have a positive and meaningful experience while making a real difference in the lives of others.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check

Key Responsibilities

• Recruit, induct, and coordinate volunteers and peer mentors.
• Deliver and facilitate training, supervision, and ongoing support for volunteers and peer mentors.
• Develop and maintain effective referral pathways and partnerships with local organisations.
• Match mentors and mentees, regularly reviewing progress and providing guidance as needed.
• Promote volunteering opportunities internally and externally, building relationships to support project success.
• Ensure all safeguarding, risk assessment, and compliance processes are followed in line with organisational and statutory requirements.
• Support volunteers and peer mentors in their professional development and progression.
• Maintain accurate records and produce regular reports on volunteer activity and project outcomes.

About You

• Experience in recruiting, training, and supporting volunteers or peer mentors.
• Excellent communication, organisational, and interpersonal skills.
• Ability to build positive relationships with a wide range of people, including those with lived experience of disadvantage or recovery.
• Confident in delivering training and facilitating group sessions.
• Empathetic, inclusive, and committed to promoting equality, diversity, and the voice of lived experience.
• Strong administrative and IT skills.
• Knowledge of safeguarding and risk management (desirable).

Why Join Us

• Be part of a values-driven organisation making a real difference in people’s lives.
• Work in a supportive, trauma-informed team that prioritises wellbeing.
• Opportunities for professional development and progression.

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.