Peer Mentor Coordinator

Phoenix Futures at RhEST (Regional Homeless Engagement Sustainment Team) have an exciting opportunity for someone looking to gain experience working in psychosocial treatment for substance use.

Previous experience is desirable, however not essential. A Peer Mentor Coordinator can come from many different backgrounds and experiences, and you may have the transferable skills required. We are seeking a dedicated individual, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

We encourage applications from people with lived experience, particularly of homelessness or substance use needs.

The Role

As a Peer Mentor Coordinator, you will support people at RhEST to reach their goals and change their lives for the better. The Peer Mentor Lead is a new role, with the scope to shape our peer mentoring programme. You will lead on the implementation, recruitment, and supervision of the peer mentors as well as training development. The role is part time 22.5 hours per week. You will be part of a passionate and skilled team, who are warm and welcoming.   

About You
To join us as a Peer Mentor Coordinator at RhEST, you will need: 

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health, or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the peers and service.
• Excellent organisational skills.
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people who are homeless with substance needs.  
• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.

Other organisations may call this role Peer Trainer Coordinator, Peer Mentor, Peer Support Practice Lead or Mentoring Coordinator.  

So, if you’re seeking your next challenge as a Peer Mentor Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £20,451 (including ILW and Market Supplement).
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Service

The RhEST (Regional Homeless Engagement with Substance Treatment) is part of a commissioned Pan-London Substance Use Pathway for people who sleep rough. Our team will remove barriers to accessing treatment, helping our clients with complex needs to access and navigate substance use services from scripting to inpatient treatment. Our team provide case management support, ensuring that approaches and interventions are appropriate, innovative, and meet the needs of the people we work with, that engagement is time limited and focused, and that we are not duplicating the work of other agencies.

The service is pan-London, with your role involving a combination of working from home and meeting peer mentors and the team in the community.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.