The aims of the Hub were very similar to those of the VCP, namely:
•To provide a safe environment with a person centred, single point of focus for Armed Forces personnel, Service Leavers, Veterans and their families, all providing, timely, on-going, comprehensive and appropriate support/signposting through diverse and trusted providers
•Delivering an innovative wrap around service to veterans, identifying the various individual needs to find help to find work or training: – physical disability, poor mental health, problematic substance or alcohol abuse, homelessness, debt, ex offender and relationship breakdown.
•The model is both enabling and supportive, perceiving the wounded, injured and sick part of the veteran and service leaver’s community as an asset.
The Hub offers
Rapid access to:
•Bespoke employment and training information and advice
•Bespoke personalised support, mentoring and coaching
•Access to RBL Case Officer Service
•Access to RBL advice and information surgeries
•Access to RBL specialist services – Outreach officer service, War pensions & Armed Forces Compensation scheme (AFCS) advisor service – support with appeals.
•Access to SSAFA & RBL Home visiting casework service, for currently serving, those who have served their families and dependant
•Links and positive relationships with many other organisations, including NHS services, accommodation providers and employment courses
•Similarly, a close working relationship has grown with Help for Heroes (H4H). Seen as a partner organisation, the Hub is utilised as an outreach office to engage wounded, injured and sick (WIS) veterans, linking with the Recovery Centre, Endeavour House, HMS Drake, Plymouth and their Band of Brothers/Sisters projects