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Join ClinksCitizens Advice Gateshead (CAG) is an independent charity with a powerful goal, to help create ‘a fair society for all, with lives well lived’. We aim to do this by mobilising knowledge throughout the system so that it works for everyone, and powers the changes we need to be an equal and inclusive society. Being around for more than 70 years we are the go-to choice for free independent advice, concerning housing, welfare, legal and consumer issues. Support is given face-to-face, over the phone and online with extended opening hours into the evening and weekends to give support to clients who struggle to access our services during typical office hours. But we do so much more: we take our knowledge into our community through energy and financial well-being workshops; support local businesses who want to provide help for their staff and customers; and our trading subsidiary, Society Matters CIC, is fast becoming one of the leading lights in social welfare training across the country.
Contact
Help Line No.
0808 278 7902
Work Tel. No.
0191 478 5100
advice@citizensadvicegateshead.org.uk
In Brief
Primary Field of Work
Advice & advocacy
Custody or Community
Community
No. of service users
18500
No. of Paid Staff
250
No. of Volunteers
40
Organisation type
Voluntary and Community Sector
Legal status
Company limited by guarantee
Year of Formation
1957
Organisation's Income
£5m - £10m
Contract History
Regions
North East
County Durham UA
Hartlepool UA
Darlington UA
Middlesbrough UA
Northumberland UA
Redcar and Cleveland UA
Stockton-on-Tees UA
Tyne and Wear (Met County)
Gateshead
Newcastle upon Tyne
North Tyneside
South Tyneside
Sunderland
Area covered
1 or more local authorities
Fields of Work
Advice & advocacy
Case management
Disability
Domestic & sexual violence
Education
Employment
Family support
Finance, benefits & debt
Housing & homelessness
Legal advice
Lobbying & campaigning
Mental health
Training
Volunteering