Support Worker/Facilitator (Ref: CSO-244)

Are you a target-driven, highly motivated and empathetic individual with a proven record of working intensively with individuals and supporting their progression? 

Do you have high level guidance skills and the ability to deliver effective one-to-one and group sessions?

If so, join St Giles where you will be dual trained as a Support Worker and Activity Facilitator working on our CFO Evolution programme, which will see you provide support to a caseload of participants in custody to prepare for release and successfully resettle into their local communities by providing practical help, advice and guidance, as well as motivation and understanding.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will carry out initial and ongoing assessments of the support needs of individual participants, before providing them with essential advocacy, mentoring, guidance and training interventions that meet their needs, plus engage and case-manage eligible participants on the CFO Evolution programme by providing ongoing resettlement support.  You will be expected to create an Action Plan, plan and design appropriate activities, training programmes and interventions, and establish and deliver high-quality, engaging one-to-one and group sessions, while also monitoring participants’ progress and providing timely monthly reports.

We will also rely on you to develop strong relationships with HMPPS/agencies offering support, where appropriate provide holistic wrap-around with general elements of resettlement support and working collaboratively plan for and facilitate effective Through the Gate and warm handover to the relevant Support Worker in Community.

What we are looking for

• Working intensively with individuals and supporting their progression
• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments would be advantageous
• High level guidance skills, with the ability to deliver one-to-one and group sessions
• Knowledge of the issues affecting the rehabilitation of offenders and desistance theory
• Knowledge of HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
• Demonstrable ability to support and motivate learners with multiple complex needs
• The ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neuro-diverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.