Team Leader

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

We have an exciting opportunity for a Team Leader to join our Southwest prison service based in HMP Portland. Our Team Leaders at Change Grow Live play a pivotal part in supporting the wider teams, working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.

Working under the direction of the Service Manager, the post-holder will support and lead a team of staff within the prison estate and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the prison/criminal justice field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.

Where:  HMP Portland

When: We are looking to get the right person into the team ASAP

Hours: 37.5hrs per week

Salary: £33,365 - £35,226 dependent on experience

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

About the role:

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
• Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
• Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model
• Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures

About you:

• Educated to degree level or equivalent experience
• Excellent interpersonal skills at all levels to engage, build relationships and influence
• Ability to lead, inspire and develop a team
• Adaptable and able to work in a challenging and changeable environment
• Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users
• Experience in managing a caseload of Service Users with complex needs
• Proven track record in managing incidents of challenging behaviour
• Experience of culture and change management, staff engagement, service improvement

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level